Volunteer Management Essentials
Course Description
This workshop explores what volunteer engagement means in practice and why it matters for creating a positive, rewarding and sustainable volunteering experience.
We’ll look at how to build engagement throughout the volunteer journey by welcoming volunteers well, creating a sense of belonging, communicating effectively and recognising the contribution volunteers make.
You’ll leave with practical ideas to improve volunteer satisfaction, strengthen retention and develop your own Volunteer Engagement Action Plan.
Agenda:
• What is volunteer engagement and why is it important?
• Building engagement throughout the volunteer journey
• Welcoming volunteers and creating a sense of belonging
• Building positive relationships through effective communication
• Recognising, celebrating and valuing volunteers
• Developing your own Volunteer Engagement Action Plan
Who Should Attend?
Ideal for:
• Volunteer managers (both new and experienced)
• Volunteer coordinators
• Trustees
• Team leaders working with volunteers
• Organisations wanting to improve volunteer retention